FAQ's
Will i be required to show id?
yes, those guests intending to transport, possess, or consume alcohol during their cruise will be required to show valid identification to the captain verifying that they are 21 years of age or older. no exceptions!
Are there available life jackets on board?
Yes, there is a type 1 pfd for every passenger. along with all the coast guard requirements for the vessel including a first aid kit.
can more than six people cruise at the same time?
coast guard regulations allow only six charter customers on each vessel, however we do have two boats that can be tied together to accommodate groups of up to 12 people. call us for more information if your party exceeds six people.
are children allowed?
No. Due to the nature of these cruises, we do not permit anyone under the age of 21
who is my captain?
All of our captains have been vetted, trained, and certified thru the u.S. coast guard requirements. all our captains have been chosen based on their experience with boating, and their knowledge of the area and local rivers.
what are your cancellation and inclement weather policies?
cancellations made with at least 24 hours notice will be offered a full refund. cancellations made with less than 24 hours notice are non-refundable. we reserve the right to cancel any tour at any time due to weather, safety, mechanical, or behavioral issues. if your tour is cancelled, you will be given a full refund or a rain check to re-book at another time (this excludes behavioral, along with alcohol related cancellations).
do your boats operate in the rain?
Yes, we do operate in the rain as the tiki boats are covered. however, the captain can decide at any time to cancel due to unsafe conditions.
should i tip the captain?
our captains do work for tips, so gratuity is greatly appreciated.
what can the tiki boat be used for?
besides relaxing with a cold beverage, we can pretty much book anything you can imagine! from Bachelorette and bachelor parties, corporate meetings, birthday parties, to special concert event charters. you can even allow us to help you pop the question to your special loved one. just give us a call at 412-555-1212 to inquire.
can i play my own music on board?
yes, we have a bluetooth capable, four speaker jbl stereo system that can sync to your phone so you can play your choice of music.
do you provide food and drinks?
we do not provide, sell, or serve alcoholic beverages. we do provide a cooler, ice, and bottled water, but we do not provide any other food or beverages. you are welcome to byob and your own favorite snacks though. you can also purchase food and drinks from either local brewhouse or steel cactus on the north shore. discounts are available on food only on the day of your cruise.